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1. Secure Online Transactions |
Fast, Safe and Secure electronic cash is guaranteed when Depositing credits at our casino.
Some points to note:
- All casino transactions are conducted using 128-bit encryption technology.
- Transactions are processed in US Dollars, Canadian Dollars, Euros and British Pound. Payment methods include Visa, NETeller, Skrill(MoneyBookers), Bank/Wire transfer
- Please refer to the e-mail confirmation of your Deposit for the credit card
billing
descriptor.
- We recommend that our customers print out all transaction data, the payment methods and the rules of the games and keep them at an easily accessible place.
- To become a Real Player, simply download Villa Fortuna Casino and register as a
Real Player. re
Security
To protect you, our valued player, and ensure safe and easy gaming, Villa Fortuna Casino performs various processes and exercises precaution on every transaction processed in order to prevent fraud - ensuring safe and easy gaming. To ensure that e-cash Deposits and redemptions are not fraudulently transacted, players may be required to supply proof of identity, copies of their credit cards, a signed Deposit history of their transactions and/or other appropriate documentation, particularly when attempting to withdraw credits.
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2. Online Purchasing Options |
Real Players can choose any of the following options to deposit money into their casino Real Account. The following banking options are now available:
- Credit Card / Debit Card & Visa
- NETeller in $ (USD), CAD$, Euro and GBP
- Skrill(MoneyBookers) in $ (USD), CAD$, Euro and GBP
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3. Online Withdrawal Options |
Real Players have the following options to withdraw money from their casino Real Account.
The following banking options are now available:
- NETeller in $ (USD), CAD$, Euro and GBP.
- Check Payment;
- Direct Banking / Wire Transfer
Please note: All withdrawals are subject to a 0$/0€/0£ to $30/€30/£30 processing fee per withdrawal depending on the payout method chosen.
Please note: that while withdrawal requests are processed on a daily basis, payments are only made on a Monday and Thursday. If you have any questions or queries related to the payments process, please feel free to contact us.
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4. Secure Online Withdrawals |
Villa Fortuna Casino offers the fastest withdrawals online. Depending on the option chosen, this can be within 24 HOURS. All bonuses are subject to STANDARD BONUS wagering requirements. Please refer to our T&C page for more info. Minimum withdrawal amount is $100/ €100/ £100.
Tips for Efficient withdrawals:
- Players with large, first time withdrawals, may need to comply with certain security requirements. Winnings will be sent to you immediately after verification of the identification information that you have sent. Please note that failure to provide accurate information may result in a delay in the withdrawal process.
- Players do not need to withdraw all their winnings at the end of every session. A casino account kept in a positive balance does not have a decreased daily Deposit limit and you are welcome to leave a balance in your account for your next visit to the casino.
- If a Player uses a credit card to make online deposits, withdrawals do not increase or decrease the Player's daily deposit limit at the casino.
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5. Credit Cards being rejected? |
Please try one or more of the following:
- Try depositing in odd amounts ($27.87 as opposed to $30)
- Deposit in 5-10 minute intervals (at least)
- When depositing, try making one deposit of $100 as opposed to 5 x $20 deposits
- Make sure the details on your credit card correspond with the details registered on the casino. Contact the call centre to validate these details
- Ensure that you have sufficient funds when making a deposit
- Don’t continue to make transactions if you are getting rejected, rather contact the call centre for assistance or, alternatively, try another card
- Please ensure that you are entering the correct CVC number (last three digits on the back of your card)
- Email us at support@betvillafortuna.com should you require any assistance
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